Shipping policy

SHIPPING POLICY — Valoré™

Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped immediately.


Shipping Times

United Kingdom
Estimated delivery time: 5–10 business days

International
Estimated delivery time: 7–14 business days

Shipping times are estimates and may vary depending on demand, carrier delays, or customs.


Shipping Cost

We offer Free Shipping on all orders.
No additional shipping fees will be charged at checkout.


Order Tracking

All orders include tracking.
You will receive your tracking number via email once your order has shipped.

Please allow 1–3 days for tracking information to update.


Delays

Shipping may be delayed due to:

  • High order volume
  • Weather conditions
  • Carrier delays
  • Customs processing
  • Public holidays

These delays are outside of our control.


Incorrect Address

Customers are responsible for entering the correct shipping address.
If an incorrect address is entered, please contact us immediately.

We cannot guarantee address changes after an order is processed.


Lost or Stolen Packages

If your package is marked delivered but you have not received it, please:

  1. Check with neighbors
  2. Check safe delivery locations
  3. Contact your local carrier

If you still cannot locate your order, contact us and we will assist.


Contact

For shipping questions please contact:
support@[yourdomain].com